Operating Policies

Who may use the facilities?

Memberships are available to students, employees (family members) and alumni.

Membership cards must swipe valid to gain access to the facility. No exceptions.

Age Requirements – Effective July 1, 2013

  • 10-13 years of age (with parent): racquetball, squash, and basketball courts, track, pool, and climbing wall
  • 14-15 years of age (with parent): racquetball, squash, and basketball courts, track, pool, climbing wall, fitness classes, and cardio machines
  • 16 years of age and older (do not need to be with a parent): all spaces
  • You must be 16 years of age to use the sauna.

How Do I Become A Member?

Visit the DukeCard Office at 012 Telecom Building. Click here for more information on memberships.

Duke Alumni

For alumni interested in purchasing a recreation membership, please visit the Alumni Benefits website or call (919) 684-5114.

The DukeCard

This card is the property of Duke University.  It should be carried at all times and presented upon request to any University Official.  This card is non-transferable. The transfer of an ID card to another person, or the possession of another person’s ID card, may result in confiscation of the card and judicial action. If found, please return to the DukeCard Office, 012 Telecom Building, Duke University.  Return postage guaranteed.  This information appears on the back of the DukeCard.

Duke ID Cards must have a visible photo, name, and unique ID number and be easily readable by the Guest Attendant. A driver’s license or other government issued identification is acceptable along with the Duke ID. If the requirements are not met, you may be asked at the discretion of the Guest Attendant to visit the Card Office to purchase a new card. The replacement cost is $5.00.

Card Sharing

Card sharing is not allowed.  If the photo on the card does not match the individual presenting the card to the front desk of Brodie or Wilson, the card will be immediately confiscated. There will be no initial warning, this will be an immediate action with no recourse and the individual presenting the card will be asked to leave the facility.  Only the individual’s name that appears on the confiscated card may claim the card at the Wilson Center during normal office hours, 8:30 am – 4:30 pm, Monday – Friday.  In addition, you are required to be in possession of your DukeCard for the duration of your time in the facility. Please direct questions to the Membership Services Coordinator at (919) 613-7515.

Closing at the End of the Day

The facilities are scheduled to close promptly on time. In order for this to happen, you should prepare to leave the facility 10-15 minutes prior to closing. You will receive a courtesy “Last Call” at or around 15 minutes prior to closing, asking you to prepare to exit the facility. Failure to follow this procedure may result in you forfeiting your privileges.

Equipment Loans

Designated equipment is on loan at the front desk of both Brodie and Wilson. To check out equipment, you are required to leave your current Duke ID card in exchange for equipment or keys. Your card will be returned only when the loaned equipment is returned. All equipment must be returned before the front desk closes for the evening. If this policy is abused, your ability to check out equipment will be revoked.

Flex Accounts

Members may bring guests to Brodie, Wilson and the IM Building. Pay per guest visit fee is $10 for employees and $5 for student guests. You must have a flex account to use this service. There is a limit of two (2) guests per visit.

Individuals that are not a full-time member of the recreation centers, but have  a current DukeCard can use their flex account to gain access to Brodie, Wilson and the IM Building for $10 on each visit.  However, this service does not extend to guests.  This convenience is only for the cardholder whose name appears on the card.

Guest Passes

Guest passes are available to guests of Duke University that meet specific criteria and not guests of members.

Members who host guests are responsible for their guests access to the facility by using the FLEX account and are required to enter the facility together and the guest must leave when the member leaves.  Members are not allowed to drop guests off or swipe their access before the guest arrives.  Guests are required to sign a waiver of risk and liability upon their initial visit and sign the guest book and present a current photo ID on subsequent visits. The pass is non-transferrable and can only be used  by the name that appears on the pass. If this privilege is abused, the card will be immediately confiscated and the original card holder will not receive a replacement pass. Minors are ineligible for guest passes.

Strollers

Strollers are only permitted for aquatics programs and pre-planned camps or guided tours. Strollers must be stored in the locker rooms of the facility. If you do not have access to the locker room, staff will be made available to offer assistance.

Keys & Lighting to Outdoor Space

If you have a confirmed outdoor reservation, the on-duty Facility Monitor will provide access & lighting (when necessary) in accordance with your reservation. Note: Reservations are strongly encouraged by visiting www.recreation.duke.edu.

Informal Recreation

Informal Recreation serves members who want to use outdoor space on a “drop-in” basis, i.e. without a reservation. Please follow instructions posted on the signage at the entrance gate and call the Wilson front desk (919) 613-7489 for assistance.

Injuries

Duke University and the Recreation and Physical Education department are not responsible for injuries sustained while participating in athletic or other sporting activities. All physical activities offered in the Recreation Center and at other Recreation facilities are on a voluntary participation basis and carry various degrees of risk or injury. Participants assume sole responsibility for any and all such risk or injury that may result due to voluntary participation. It is each individual’s responsibility to be knowledgeable of his/her own physical condition when participating in any activity

Lockers

Lockers in Wilson and Brodie are for daily use only— not long term use with the exception of those who have been grandfathered for long term use. Please be advised that we reserve the right to cut locks without prior notice.

Occasionally throughout the semester lockers will be cleaned out. A notice will be posted giving appropriate notification. It is then your responsibility to claim your items in a timely manner.

Lost & Found

If you lose a small item such as a Duke ID card, credit card, driver’s license, iPod, cell phone, jewelry, glasses, etc., please feel free to stop by the administrative office located in Room 117 of the Wilson Center or the Brodie office located at East Campus to claim your lost item(s) during regular office hours, Monday-Friday, 8:30 am – 4:30 pm, Please note this is a courtesy and there is no guarantee we will have your item. The Duke Recreation and Physical Education department is not responsible for lost, stolen or misplaced items.

Proper Attire

Proper athletic attire is required. Shirts, athletic pant or shorts and shoes are required throughout the facilities. Sandals, flip flops, open-toed shoes, socks, and bare feet are prohibited. Proper dress will be left to the discretion of management.

Refunds

Members will not be reimbursed due to planned or emergency closures, i.e. holidays, construction, breaks or events deemed necessary by the University. This non-refund policy extends to voluntary discontinuation or cancellation of a membership.

Recreation Center Etiquette

Please observe these guidelines to help maintain your facilities:

  • Food is restricted to café and lounge areas. Beverages in sealed, non-glass containers are permitted with the exception of the weight room where only water in non-glass containers are permitted.
  • Bikes/skateboards/roller skates/rollerblades are prohibited.
  • Strollers and baby carriers are prohibited on the cardio level, weight room, climbing wall and pool areas.
  • Pets, other than service animals are prohibited.
  • Headphones are required for personal music or listening devices
  • Check in with the front desk staff to claim reservations or access to designated spaces that may require keys.
  • Unreserved areas are available on a first-come, first-serve basis with challenge and shared usage rules applying
  • Secure all valuable at all times. Duke Recreation & Physical Education will not be responsible for lost or stolen property.
  • Duke Recreation & Physical Education is not responsible for injuries sustained while participating.
  • Please do not dribble basketballs on the concourse. Basketballs are intended to use on the basketball courts only.
  • Unauthorized filming and photos are not permitted in the facilities.  Failure to comply may risk in suspension or termination of membership.

Weight Room

No Bags of any kind are not allowed in the weight room and must be stored in lockers located outside the weight room or the locker rooms located in Brodie or Wilson. Please do not leave bags on the floors of the hallways or the entrance area to the weight room.  Removal of any and all equipment is prohibited.  This includes mats, jump ropes, bands, etc.

Please report any broken equipment to the desk monitor.