Cancellations & Refund Policies

Cancellations & Refund Policy and Procedure

Outdoor Programs reserves the right to cancel a program due to inclement weather, natural disasters, or extenuating circumstances. In the event a trip must be cancelled, a full trip refund will be provided. This was agreed to on the Trip Agreement Form.

Day Trips

Should a participant cancel more than 5 business days or more from the trip departure date, 100% of the trip cost will be refunded or s/he can transfer funds to one or more trips within the same semester. If the fee for the later trip is more than the original fee, s/he will owe the difference. If the fee is less for the later trip, s/he forfeits the difference.

Any trip canceled by the participant within 4 business days will not receive a refund and is ineligible for trip transfers.

Overnight Trips

If a participant must cancel an overnight trip, 10 business days are required before the trip departure date. Up to 50% of the registration fee may be refunded if the cancellation occurs more than 10 business days prior to the trip departure date. Participants may transfer registration to another eligible candidate so long as: a) this transfer occurs more than 10 days prior to the trip departure date, b) the Trip Leaders are made fully aware of the situation and contact information of the new registrant and c) all monetary reimbursement is handled between the transferring registrant and the transferee; Outdoor Adventures is in no way responsible for ensuring or enforcing monetary reimbursement between a transfer/transferee.

Any trip canceled by the participant within 10 business days will not receive a refund and is ineligible for trip transfers.

Schedules at a Glance - Thursday, July 31, 2014

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