Operating Policies
Who May Use the Facilities?
Memberships are available to students, employees (family members) and alumni. For complete information, visit the website at www.dukecard.edu to learn more about family memberships.
Age Requirements
Minors up to 7 years have limited access and must be accompanied by a parent at all times. They may visit Quenchers, participate in pre-planned sports camps or activities,i.e., aquatics, basketball, etc., but may not access or use the weight room or cardio level. The minor must appear on the membership plan, but is not eligible for their own card until the age of 10 years.
Minors 8-13 years have limited access , must be accompanied by a parent and is required to present their membership card to access the facilities. They may visit Quenchers,and may participate in pre-planned sports camps or activities as well as aquatics, basketball, and table games as long as they remain within arm’s length of a parent at all times, but may not access or use the weight room or cardio level. Minors 10 years and older are required to present their membership card to access the facilities.
Minors 14-18 years must present their membership card upon entry and are given full access to the facility and may participate in all activities throughout the facilities to include the weight room and cardio level.
How Do I Become A Member?
Visit the website at: www.dukecard.duke.edu or visit the Card Office located at 100 West Union Building on West campus, or call at (919) 684-5800.
Duke Alumni should contact the Alumni Office with questions at (919) 684-5114 or visit the website at: www.dukealumni.com. The Card Office no longer issues Alumni cards.
The DukeCard
This card is the property of Duke University. It should be carried at all times and presented upon request to any University Official. This card is non-transferable. The transfer of an ID card to another person, or the possession of another person’s ID card, may result in confiscation of the card and judicial action. If found, please return to the DukeCard Office, 100 West Union, Box 90911, Duke University, Durham, North Carolina 27708. Return postage guaranteed. This information appears on the back of the DukeCard.
Card Sharing
Card sharing is not allowed. If the photo on the card does not match the individual presenting the card to the front desk of Brodie or Wilson, the card will be immediately confiscated. There will be no initial warning, this will be an immediate action with no recourse and the individual presenting the card will be asked to leave the facility. Only the individual’s name that appears on the confiscated card may claim the card at the Wilson Center during normal office hours, 8:30 am – 4:30 pm, Monday – Friday. In addition, you are required to be in possession of your DukeCard for the duration of your time in the facility. Please direct questions to the Membership Services Coordinator at (919) 613-7515.
Closing at the End of the Day
The facilities are scheduled to close promptly on time. In order for this to happen, you should prepare to leave the facility 10-15 minutes prior to closing. You will receive a courtesy “Last Call” at or around 15 minutes prior to closing, asking you to prepare to exit the facility. Failure to follow this procedure may result in you forfeiting your privileges.
Equipment Loans
Designated equipment is on loan at the front desk of both Brodie and Wilson. To check out equipment, you are required to leave your current Duke ID card in exchange for equipment or keys. Your card will be returned only when the loaned equipment is returned. All equipment must be returned before the front desk closes for the evening. If this policy is abused, your ability to check out equipment will be revoked.
Flex Accounts
Members may bring guests to Brodie, Wilson and the IM Building. Pay per guest visit fee is $10 for employees and $5 for student guests. You must have a flex account to use this service. There is a limit of two (2) guests per visit.
Individuals that are not a full-time member of the gym, but have a current DukeCard can use their flex account to gain access to Brodie, Wilson and the IM Building for $10 on each visit. However, this service does not extend to guests. This convenience is only for the cardholder whose name appears on the card.
Guest Passes
Guests are required to sign a guest waiver and release form. This is a one time request.
Individuals using a guest pass (paper card) are required to sign in and present a current photo ID on each visit to gain access to the facilities. The guest pass and photo ID must be current and not altered. The card can only be used by the individual whose name appears on the card. This card cannot be used to gain access for guests or family members. If this privilege is abused in any way, the card will be immediately confiscated, and the original card holder will not receive a replacement card. Minors are ineligible for guest passes.
Keys & Lighting
When reserving outdoor spaces, you may need to check out keys for access and lighting from the front desk at Wilson. This policy is the same as the equipment loan policy. If this policy is abused, your ability to check out keys will be revoked.
Injuries
Duke University and the Recreation and Physical Education department are not responsible for injuries sustained while participating in athletic or other sporting activities. All physical activities offered in the Recreation Center and at other Recreation facilities are on a voluntary participation basis and carry various degrees of risk or injury. Participants assume sole responsibility for any and all such risk or injury that may result due to voluntary participation. It is each individual’s responsibility to be knowledgeable of his/her own physical condition when participating in any activity
Lockers
Lockers in Wilson and Brodie are for daily use only— not long term use with the exception of those who have been grandfathered for long term use. Please be advised that we reserve the right to cut locks without prior notice.
Occasionally throughout the semester lockers will be cleaned out. A notice will be posted giving appropriate notification. It is then your responsibility to claim your items in a timely manner.
Lost & Found
If you lose a small item such as a Duke ID card, credit card, driver’s license, iPod, cell phone, jewelry, glasses, etc., please feel free to stop by the administrative office located in Room 117 of the Wilson Center or the Brodie office located at East Campus to claim your lost item(s) during regular office hours, Monday-Friday, 8:30 am – 4:30 pm, Please note this is a courtesy and there is no guarantee we will have your item. The Duke Recreation and Physical Education department is not responsible for lost, stolen or misplaced items.
Proper Attire
Proper athletic attire is required. Shirts, athletic pant or shorts and shoes are required throughout the facilities. Sandals, flip flops, open-toed shoes, socks, and bare feet are prohibited. Proper dress will be left to the discretion of management.
Refunds
Members will not be reimbursed due to planned or emergency closures, i.e. holidays, breaks or events deemed necessary by the University. This non-refund policy extends to voluntary discontinuation or cancellation of a membership.
Recreation Center Etiquette
Please observe these guidelines to help maintain your facilities:
- Food is restricted to café and lounge areas. Beverages in sealed, non-glass containers are permitted with the exception of the weight room where only water in non-glass containers are permitted.
- Bikes/skateboards/roller skates/rollerblades are prohibited.
- Strollers and baby carriers are prohibited on the cardio level, weight room, climbing wall and pool areas.
- Pets, other than service animals are prohibited.
- Headphones are required for personal music or listening devices
- Check in with the front desk staff to claim reservations or access to designated spaces that may require keys.
- Unreserved areas are available on a first-come, first-serve basis with challenge and shared usage rules applying
- Secure all valuable at all times. Duke Recreation & Physical Education will not be responsible for lost or stolen property.
- Duke Recreation & Physical Education is not responsible for injuries sustained while participating.
- Please do not dribble basketballs on the concourse. Basketballs are intended to use on the basketball courts only.
Weight Room
No Bags of any kind are not allowed in the weight room and must be stored in lockers located outside the weight room or the locker rooms located in Brodie or Wilson. Please do not leave bags on the floors of the hallways or the entrance area to the weight room. Removal of any and all equipment is prohibited. This includes mats, jump ropes, bands, etc.
Please report any broken equipment to the desk monitor.
